Terms of Service

Savvital Terms of Service

Effective Date: January 1, 2025

SMS Messaging Terms & Compliance

By providing your mobile phone number and opting in to receive text messages from Savvital LLC, you agree to these SMS Messaging Terms. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers required to deliver the messages you have consented to receive.

1. Acceptance of Terms

By accessing or using the services, website, or communications of Savvital LLC (“Savvital,” “the Company,” “We,” “Us,” or “Our”), you accept and agree to be bound by these Terms of Service (“Terms”) as well as our Privacy Policy (https://go.savvital.us/privacy-policy) and other applicable policies. Please carefully review all our legal policies before using our services. If you do not agree to these Terms, please do not use our services.

Savvital LLC reserves the right to modify these Terms at any time, effective upon posting the revised version. Your continued use of our services after any revisions constitutes your acceptance of the updated Terms.

2. Description of Services

Savvital LLC provides marketing, technology, digital business support, lead generation support, CRM and automation support, consulting, appointment and inquiry follow-up, customer support communications, service updates, billing notifications, and promotional communications where consent has been provided. Savvital LLC is a marketing agency and technology services company and does not provide healthcare, medical, chiropractic, or clinical services of any kind.

3. Age Requirements

You must be at least 18 years old, or the age of majority in your jurisdiction, and legally competent to enter into these Terms. By using our services, you represent and warrant that you meet these requirements.

4. Accessibility

We strive to make our services accessible to all users. If you experience difficulty accessing any element of our site or communications, or have feedback regarding accessibility, please contact us using the information provided at the end of these Terms.

5. Client / User Responsibilities

As a client or user of our services, you agree to:

  • Provide accurate, current, and complete information when engaging our services
  • Use our services only for lawful business purposes
  • Maintain the confidentiality of any account credentials provided to you
  • Promptly notify us of any unauthorized use of your account or services
  • Comply with all applicable laws and regulations, including those governing telemarketing and text messaging

6. Services and Communications

Our services may include marketing campaign management, CRM configuration and automation, lead generation support, appointment scheduling, and related communications delivered via phone, email, and SMS. By engaging our services, you consent to receive communications related to the services you have requested.

7. SMS Terms

Transactional SMS Consent

By providing your mobile number, you consent to receive transactional text messages from Savvital LLC related to appointments, account activity, service updates, and billing notifications.

Marketing and Promotional SMS Consent

Where you have separately opted in, you consent to receive marketing and promotional text messages from Savvital LLC. This consent is not required as a condition of any purchase.

Opt-In Source

Consent to receive SMS messages is collected through our website forms, client intake forms, booking forms, contact forms, or other consent-based channels that include clear SMS consent language and links to our Privacy Policy and Terms of Service.

Message Frequency

Message frequency varies depending on the nature of your engagement with our services and your communication preferences.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.

HELP Instructions

For assistance, reply HELP to any message, or contact us directly at itdepartment@savvital.us or +1 612-887-5300.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Participating carriers are not responsible for the content of messages sent through this program.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details regarding your specific mobile plan.

Supported Carriers

Our SMS program is supported by major U.S. wireless carriers. Carrier availability may vary and is not guaranteed for all users at all times.

8. Payment and Billing

Fees for services are set out in the applicable service agreement or proposal provided to you. Invoices are due according to the terms specified in your agreement. Late payments may result in suspension of services. All fees are non-refundable unless otherwise stated in a signed agreement.

9. Ownership and Intellectual Property

All content associated with Savvital LLC and our services, including text, graphics, logos, images, and software, is owned by Savvital LLC or our licensors and is protected by copyright and other intellectual property laws. You may not use our marks, logos, or content without prior written permission.

10. User Feedback and Content

If you provide feedback or suggestions regarding our services, you grant Savvital LLC a worldwide, royalty-free license to use and display such content, except for personal information, which is handled under our Privacy Policy.

11. Acceptable Use / Prohibited Uses

You agree not to use our services:

  • For any unlawful purpose
  • To infringe upon the intellectual property rights of others
  • To harass, abuse, or defame others
  • To transmit unsolicited or unauthorized messages in violation of applicable telemarketing or SMS laws
  • To upload or transmit viruses or malicious code
  • To reverse engineer or disrupt our services or systems
  • For any unauthorized commercial purpose

12. Third-Party Tools, Services, and Links

Our services may incorporate or rely on third-party platforms and tools, including customer relationship management, advertising, and communication platforms. Our site and communications may also contain links to third-party websites. We are not responsible for the availability, content, or practices of third-party platforms or sites, which are governed by their own terms and privacy policies.

13. Disclaimers

Our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific business results, lead volumes, or marketing outcomes.

14. Limitation of Liability

To the fullest extent permitted by law, Savvital LLC and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

15. Indemnification

You agree to indemnify and hold harmless Savvital LLC from any claims, losses, liabilities, or damages, including reasonable attorneys' fees, arising out of your violation of these Terms or misuse of our services.

16. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to our business or other users.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Minnesota.

18. Contact Information

For questions about these Terms, please contact us:

Savvital LLC
Email: itdepartment@savvital.us