Privacy Policy

Savvital Privacy Policy

Effective Date: January 1, 2025

Important Notice Regarding Text Messaging Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of information with subcontractors that provide support services, such as customer service, is permitted for the purpose of operating and delivering our services.

All other categories of use for your information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except as required to provide the specific services you have requested and consented to receive.

Savvital LLC (referred to as “Savvital,” “the Company,” “We,” “Us,” or “Our”) is committed to protecting the privacy of our clients and website users (“You”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you respond to our advertisements or use our services, and informs you about your privacy rights and legal protections. We are committed to ensuring the confidentiality, integrity, and availability of all information entrusted to us, and to complying with applicable data protection laws, regulations, and industry standards.

Savvital LLC does not sell, rent, trade, purchase, or transfer your leads or personal information to any third party. Your information is used solely to provide, support, and improve the services you have requested or consented to receive.

1. Collection and Use of Your Personal Data

Types of Data Collected

While using our services, we may ask you to provide certain personally identifiable information that is necessary for us to operate our business and deliver our services effectively. We do not retain this information longer than necessary to fulfill the purposes for which it was collected. This information may include:

  • First name and last name
  • Email address
  • Phone number(s), including mobile number for SMS communications
  • Online identifier
  • Location details (address, city, state, country)
  • Preferences, requirements, or comments you provide to us

How We Use Your Personal Data

We believe in transparency regarding the collection, use, and sharing of your information. We use your Personal Data for the purposes listed below:

  • Providing and maintaining our marketing, automation, and technology services
  • Managing your account, inquiries, and service requests
  • Fulfilling contracts, proposals, and service agreements
  • Contacting you regarding appointments, updates, service communications, and where consented, promotional offers
  • Evaluating and improving our services, campaigns, and user experience
  • Processing business transfers and complying with legal requirements

2. Sharing of Your Personal Data

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for their own marketing purposes. Your personal information may only be shared with:

  • Service providers and subcontractors who support our operations, such as customer service, hosting, or platform infrastructure providers, under confidentiality obligations
  • Law enforcement or regulatory authorities where required by law
  • Successors in the event of a business transfer, merger, or acquisition, subject to this Privacy Policy

Text messaging originator opt-in data and consent are never shared with any third party for marketing or promotional purposes, under any circumstance.

3. SMS / Text Messaging Communications

Transactional SMS Communications

With your consent, Savvital LLC may send transactional text messages related to appointment confirmations, service updates, account notifications, and other operational matters connected to services you have requested.

Marketing and Promotional SMS Communications

Where you have separately opted in, Savvital LLC may send marketing or promotional text messages regarding our services, offers, or updates. You may opt out of these messages at any time as described below.

Opt-In and Consent

Consent to receive SMS messages is collected through our website forms, client intake forms, booking forms, contact forms, or other consent-based channels that include clear SMS consent language and links to our Privacy Policy and Terms of Service. Consent to receive text messages is not a condition of purchasing any service.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon opting out, you will receive a final confirmation message, and no further messages will be sent unless you opt in again.

HELP Instructions

For assistance, reply HELP to any message, or contact us directly at itdepartment@savvital.us or +1 612-887-5300.

Message Frequency

Message frequency may vary depending on your interactions with us and the services you have requested.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. Savvital LLC is not responsible for any charges from your wireless carrier.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Wireless carriers are not responsible for the content of the messages sent through this program.

SMS Data Protection Statement

We maintain administrative, technical, and physical safeguards designed to protect your mobile information from unauthorized access, disclosure, alteration, or destruction.

Mobile Information Sharing

No mobile information collected through SMS opt-in will be shared with any third party or affiliate for marketing or promotional purposes. Mobile information may only be shared with subcontractors that support the delivery of the services you have consented to receive.

4. Paid Media Channels and Privacy Practices

We leverage various paid media channels to support our customers' advertising needs. Our use of these platforms is governed by the respective privacy practices of each platform:

  • Google Ads: We use information for remarketing and re-engagement in accordance with Google's privacy practices, and we inform users that we collect data for these purposes.
  • LinkedIn Ads: We comply with LinkedIn's privacy policy, including providing a privacy policy URL for Lead Gen Forms.
  • Meta (Facebook and Instagram) Ads: Our use of these platforms adheres to their privacy policies, including data collection and sharing practices.
  • Microsoft Advertising (Bing Ads): We comply with Microsoft Advertising's privacy policy, ensuring personal data is collected with user consent and sensitive information is secured.
  • Pinterest: Our advertising practices align with Pinterest's privacy policy, focusing on transparency and user-friendly data collection disclosures.

5. Tools to Track and Capture Customer Information

We may use customer relationship management and marketing automation platforms, such as GoHighLevel, HubSpot, or Pardot, to collect, store, and manage information you provide to us. We adhere to the respective privacy guidelines of these platforms to ensure comprehensive data protection and compliance.

6. Transfer of Your Personal Data

Your information may be transferred to and processed in locations outside your jurisdiction where data protection laws may differ. Your consent to this policy represents your agreement to such transfers, and we will take necessary steps to ensure your data is handled securely and appropriately.

7. Security of Your Personal Data

We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Links to Other Websites

Our website and communications may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective when posted on this page. We advise you to review this policy periodically for any changes.

11. Contact Us

For any questions or concerns about this policy, or about our data practices generally, contact us at itdepartment@savvital.us.

Savvital LLC
Email: itdepartment@savvital.us